Privacy Policy

Privacy Policy — Alpha Algo Trading Effective Date: May 2026 | Last Reviewed: May 2026 | Version 1.0 1 Introduction Alpha Algo Trading ("we," "our," or "us") is committed to handling your personal information with transparency, care, and integrity. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, use our trading tools, or engage with our services. By accessing our platform or purchasing any of our products, you acknowledge and consent to the practices described in this policy. If you do not agree with any part of this policy, we recommend discontinuing use of our services. 2 Who We Are Alpha Algo Trading is a fintech technology company specializing in algorithmic market indicators and intelligent trading tools designed to support data-driven decision-making. Our products are built for traders seeking precision, efficiency, and consistency in their trading approach. Alpha Algo Trading is not registered with SEBI or any other regulatory body. Our products and services are intended strictly for informational and educational purposes. Nothing we offer constitutes investment advice or a solicitation to trade securities. 3 Information We Collect Personal identification information Full name and contact details Email address and phone number Country or region of residence Payment information (processed securely via third-party gateways — not stored by us) Transactional & access data Product and subscription purchase history Usage logs for indicators, tools, and educational resources Support interactions via email or messaging channels Technical & device data IP address and geographic region Browser type, version, and device specifications Session data, cookies, and behavioral analytics on our platform 4 How We Use Your Information We use the data we collect solely to serve you better and operate our platform responsibly. Specifically, your information helps us: Deliver purchased tools, indicators, and services to you Provide timely customer support and respond to queries Send essential transactional communications (receipts, access credentials, updates) Monitor and enhance platform security, reliability, and user experience Meet applicable legal and regulatory obligations We do not sell, rent, or trade your personal data to any third party — ever. 5 Payment Processing All payment transactions are handled through trusted, PCI-DSS-compliant third-party payment processors. Alpha Algo Trading does not collect, store, or have access to your credit/debit card numbers or any sensitive banking credentials. To protect yourself, please ensure all purchases are made exclusively through: Our official website: www.alphaalgotrade.com Verified Alpha Algo Trading representatives We are not responsible for any transactions made through unauthorized channels or third-party platforms claiming to represent us. 6 Data Sharing & Disclosure We do not share your personal data except in the following limited and necessary circumstances: With vetted third-party service providers who assist in operating our platform (e.g., payment processors, hosting services) — bound by strict confidentiality agreements When required to comply with applicable law, court orders, or government requests To enforce our Terms & Conditions, protect our intellectual property, or safeguard user safety We do not share your data with advertisers, marketing agencies, or data brokers under any circumstances. 7 User Rights & Responsibilities Your rights Request access to the personal data we hold about you Request correction of inaccurate or outdated information Request deletion of your data, subject to legal obligations Withdraw your consent where processing is based on consent Your responsibilities Provide accurate, truthful, and current information when registering or purchasing Use all tools, materials, and resources for personal and educational purposes only Refrain from reproducing, redistributing, or commercially exploiting our proprietary content 8 Data Storage & Retention We retain your personal data only for as long as it is necessary to fulfill the purposes outlined in this policy — including service delivery, customer support, and compliance with legal or financial obligations. Once your data is no longer required, it is securely erased or anonymized in accordance with industry-standard data handling practices. 9 Cookies & Tracking Technologies Our website uses cookies and similar tracking tools to enhance your browsing experience and improve platform functionality. These technologies help us: Analyze how users interact with our website and tools Retain your session preferences and login state Identify areas of the platform to optimize You can manage or disable cookies at any time through your browser settings. Note that disabling cookies may affect certain features of our platform. 10 Children's Privacy Alpha Algo Trading's services are intended solely for individuals aged 18 and above. We do not knowingly collect, store, or process personal data from minors. If we become aware that a person under the age of 18 has provided us with their information, we will take immediate steps to delete that data from our records. If you believe a minor has shared their data with us, please contact us promptly at the details provided in Section 14. 11 Security Measures We implement a range of technical and organizational safeguards to protect your personal data from unauthorized access, loss, or misuse, including: SSL/TLS encryption for all data transmissions Strict access controls limiting data to authorized personnel only Internal confidentiality policies and regular compliance reviews While we take every reasonable precaution, no digital system can guarantee absolute security. We encourage users to protect their own accounts with strong passwords and secure devices. 12 Policy Changes & Updates We reserve the right to update or revise this Privacy Policy at any time to reflect changes in our services, technology, or legal requirements. When material changes are made, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our platform following any changes constitutes your acceptance of the revised policy. 13 Third-Party Links Our website may contain links to external websites or third-party platforms for your reference or convenience. Alpha Algo Trading has no control over the content, privacy practices, or data policies of these external sites. We strongly recommend reviewing the privacy policies of any third-party websites you visit. A link from our platform does not constitute an endorsement of that site's practices. 14 Grievances & Contact Information If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, our team is here to help. Please reach out to us through any of the following channels: Email: privacy@alphaalgotrade.com Website: www.alphaalgotrade.com Response time: We aim to respond to all privacy-related queries within 3–5 business days. We take every grievance seriously and are committed to resolving concerns in a timely, transparent, and fair manner. © 2026 Alpha Algo Trading. All rights reserved. | This policy supersedes all prior versions.